Australia’s Star Entertainment Group said in a Wednesday morning announcement that all Electronic Gaming Machines (EGMs) and Electronic Table Games (ETGs) at its three casinos in New South Wales and Queensland are now operational again following “system performance issues” that saw them shut down on Saturday.
According to Star, those issues have been rectified, with all EGMs and ETGs having been progressively turned back on.
It reiterated that the decision to turn all machines off over the weekend was to “ensure compliance with relevant regulations, and to maintain the company’s commitment to safer gambling procedures.”
Star had previously stated it was working with its systems provider Konami to address the issues, which are understood to related to new regulatory requirements around the provision of cashless gaming technology across its gaming floors.
The company is currently awaiting the findings of a second inquiry into its suitability to hold a NSW casino license for The Star Sydney, which is due to be handed down before the end of this month.
Star last month revealed that it expects to report a 3.3% year-on-year and 4.3% quarter-on-quarter decline in group-wide revenue for the three months to 30 June 2024, impacted by further declines in its premium gaming segment.
The company is also in the midst of another executive overhaul with former Crown Resorts CEO Steve McCann recently named to replace Robbie Cooke as CEO and Managing Director.
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